Artificial Intelligence in Academic Libraries: Foreign and Ukrainian Experience

H. V. SHEMAIEVA; T. M. KOSTYRKO; A. E. PRILUTSKA

doi:10.15802/unilib/2024_318411

Authors

H. V. SHEMAIEVA National Aerospace University M. E. Zhukovsky «Kharkiv Aviation Institute» (Kharkiv, Ukraine), Ukraine https://orcid.org/0000-0002-1053-989X
T. M. KOSTYRKO Admiral Makarov National University of Shipbuilding (Mikolaiv, Ukraine), Ukraine https://orcid.org/0000-0002-4175-9975
A. E. PRILUTSKA National Aerospace University M .E. Zhukovsky «Kharkiv Aviation Institute» (Kharkiv, Ukraine), Ukraine https://orcid.org/0009-0008-5609-0750

DOI:

https://doi.org/10.15802/unilib/2024_318411

Keywords:

academic libraries, ChatGPT, artificial intelligence (AI), foreign experience, Ukrainian experience

Abstract

The objective is to determine the direction of implementing artificial intelligence (AI) in the activities of foreign and domestic academic libraries. Methods. The research is based on a combination of the method of analyzing the content of publications with the methods of systematization, generalization, surveying employees of academic libraries in Ukraine, and the method of comparative analysis. Results. It was found that the general directions for practical application of AI technologies in academic libraries of foreign and Ukrainian countries are: training, reference work, intelligent user service, and collection management. The main direction of the ChatGPT application is: to study this tool, and its application in reference and advertising activities. It was established that in libraries of foreign universities, the following are being initiated: the creation of intellectual spaces (USA); the use of robotics (Canada, China); and the formation of a smart library (USA, China). Conclusions. The importance of implementing AI technologies in the activities of academic libraries, which create new opportunities for scientific research and education, is confirmed. At the same time, the research confirms the insufficient level of AI implementation by university libraries to provide innovative alternative services. It is urgent to develop a strategy for the university library regarding implementing AI technologies and developing employees' relevant competencies.

Author Biographies

H. V. SHEMAIEVA, National Aerospace University M. E. Zhukovsky «Kharkiv Aviation Institute» (Kharkiv, Ukraine)

Hanna Shemaieva,
Doctor of Science in Social Communications, Professor

T. M. KOSTYRKO, Admiral Makarov National University of Shipbuilding (Mikolaiv, Ukraine)

Tamara Kostyrko,
PhD in Social Communications,
Library Director

A. E. PRILUTSKA, National Aerospace University M .E. Zhukovsky «Kharkiv Aviation Institute» (Kharkiv, Ukraine)

Alla Prilutska,
PhD in Philosophy,
Associate Professor,
Head of the Department of Documentation and Ukrainian Language

References

Afjal, M. (2023, October). ChatGPT and the AI revolution: a comprehensive investigation of its multidimensional impact and potential. Library Hi Tech. doi: https://doi.org/10.1108/LHT-07-2023-0322 (in English)

Ali, M. Y., Naeem, S. B. & Bhatti, R. (2024, April). Artificial Intelligence (AI) applications and usage among the LIS professionals of Pakistan. Journal of Librarianship and Information Science. doi: https://doi.org/10.1177/09610006241241306 (in English)

Barki, M. (2022). Artificial intelligence applications and its impact on library management system. International Research Journal of Engineering and Technology, 9(09), 905-912. Retriеved from https://www.irjet.net/volume9-issue09-sep-2022 (in English)

Cabinet of Ministers of Ukraine. (2020). Pro skhvalennia Kontseptsii rozvytku shtuchnoho intelektu v Ukraini [On the approval of the Concept of the Development of Artificial Intelligence in Ukraine] (Rozporiadzhennia). No. 1556-r. Retriеved from https://zakon.rada.gov.ua/laws/show/1556-2020-%D1%80#Text (in English)

Cox, Ch., & Tzoc, E. (2023). ChatGPT: Implications for academic libraries. College & Research Libraries, 84(3), 99-102. Retriеved from https://crln.acrl.org/index.php/crlnews/article/view/25821/33770 (in English)

Guy, J., Pival, P., Lewis, C. J., & Groom, K. (2023). Reference chatbots in Canadian academic libraries. Information Technology and Libraries, 42(4). doi: https://doi.org/10.5860/ital.v42i4.16511 (in English)

Hervieux, S., & Wheatley, A. (2021). Perceptions of artificial intelligence: A survey of academic librarians in Canada and the United States. The Journal of Academic Librarianship, 47(1). doi: https://doi.org/10.1016/j.acalib.2020.102270 (in English)

Hervieux, S., & Wheatley, A. (Eds.). (2022). The rise of AI: implications and applications of artificial intelligence in academic libraries. Chicago, IL: Association of College and Research Libraries. Retriеved from http://surl.li/ftkfcc (in English)

Huang, Y., Cox, A. M., & Cox, J. (2023). Artificial Intelligence in academic library strategy in the United Kingdom and the Mainland of China. The Journ. of Academic Librarianship, 49(6), 102772. doi: https://doi.org/10.1016/j.acalib.2023.102772 (in English)

Hussain, A. (2023). Use of artificial intelligence in the library services: Prospects and challenges. Library Hi Tech News, 40(2), 15-17. doi: https://doi.org/10.1108/LHTN-11-2022-0125 (in English)

Ivashkevych, O. (2023). Shtuchnyi intelekt v akustytsi funktsionuvannia knyhozbiren Ukrainy [Artificial intelligence in acoustics of library functioning in Ukraine]. Library Science. Record Studies. Informology, 2, 97-101. doi: https://doi.org/10.32461/2409-9805.2.2023.284672 (in Ukrainian)

Kim, B. (2019). AI and creating the first multidisciplinary AI Lab. Library Technology Reports, 55(1), 16-20. Retriеved from https://journals.ala.org/index.php/ltr/article/view/6910 (in English)

Maranchak, N. (2023). Vykorystannia shtuchnoho intelektu v tsyfrovomu marketynhu bibliotechnoi haluzi Ukrainy: zarubizhnyi dosvid i perspektyvy [The Use of Artificial Intelligence in Digital Marketing of the Library Industry in Ukraine: Foreign Experience and Prospects]. Digital Platform: Information Technologies in Sociocultural Sphere, 6(1), 172-184. doi: https://doi.org/10.31866/2617-796X.6.1.2023.283986 (in English)

Mitha, S. B., & Omarsaib, M. (2024, July). Emerging technologies and higher education libraries: a bibliometric analysis of the global literature. Library Hi Tech. doi: https://doi.org/10.1108/LHT-02-2024-0105 (in English)

Okunlaya, R. O., Syed, A. N., & Alias, R. A. (2022). Artificial intelligence (AI) library services innovative conceptual framework for the digital transformation of university education. Library Hi Tech, 40(6), 1869-1892. doi: https://doi.org/10.1108/LHT-07-2021-0242 (in English)

Sokil, M., & Zvorskyi, А. (2024). Perspektyvy zastosuvannia shtuchnoho intelektu dlia optymizatsii roboty akademichnoi biblioteky [Aperspectives of applying artificial intelligence for academic library workflow optimization]. Herald of Khmelnytskyi National University. Technical Sciences, 333(2), 55-60. doi: https://doi.org/10.31891/2307-5732-2024-333-2-9 (in English)

Wheatley, A., & Hervieux, S. (2024). Comparing generative artificial intelligence tools to voice assistants using reference interactions. The Journal of Academic Librarianship, 50(5). doi: https://doi.org/10.1016/j.acalib.2024.102942 (in English)

Yaroshenko, T. O., & Iaroshenko, O. I. (2023). Artificial Intelligence (AI) for research lifecycle: challenges and opportunities. University Library at a New Stage of Social Communications Development. Conference Proceedings, 8, 194-201. doi: https://doi.org/10.15802/unilib/2023_294639 (in English)